We offer fast, free delivery on orders over £30*.
Please note: over the Christmas period, there may be delays with your order. We aim to deliver all orders within 3-5 working days.

Here’s how it works:

• We'll keep you updated - just enter a phone number or email address at checkout to receive order updates and tracking
• You'll get a 1-hour delivery time slot, so you won't have to wait around

*On main units. Parts & accessories are delivered by Royal Mail 2nd Class. Excludes Bank Holidays.
We are currently unable to deliver to BFPO addresses. Unfortunately, next day delivery and weekend deliveries are not available in some postcode areas, please click ‘More Info’ to view the list of excluded postcodes.

We're sure you'll love your new Shark - enjoy a free guarantee of up to 5 years* for total peace of mind.

Here’s how it works

• When you buy directly from Shark, your warranty is automatically registered, so there's nothing for you to do.
• If you purchase from another retailer, you'll need to register your product within 28 days of purchase.
• Need help with your product? Visit our Customer Support section

Any purchases made up to 24th December 2024 can be returned until 23rd January 2025. For purchases made from 25th December 2024 onwards, our standard returns policy will apply.

How to return a main unit:

• Click on ‘My Account’, view your orders, click ‘Return’ on the relevant order and follow the on-screen instructions
• You will be sent an email with a link to download your free-of-charge return label – box up your return, attach your label and take it to a DPD pick-up shop

Klarna brings you new ways to pay at checkout.

Here’s how it works:

• Add products to your cart and select "Klarna" when you checkout
• Enter a few personal details and you'll know instantly if you're approved
• Klarna will send you an email confirmation and reminders when it's time to pay and you can manage your orders and payments in the Klarna app

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply.<