We are still offering Free Next Day Delivery on most orders – find out more here
Let’s do some checks on the plug socket itself to make sure it works.
Select “Next Step” below
Please come back to our help section again if you should need any assistance in the future.
With the dust cup removed, remove and rinse the foam and felt filters every 3 months. Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed.
If you are still having concerns, please feel free to contact our Customer Service Team on 0800 093 0875 and they will be happy to assist you further.
When you call, please advise that you have completed the troubleshooting guide, and provide the following information;
We are currently offering free UK mainland delivery on all online orders - *click here for more details.
Keep me updated with competitions and what’s new at Shark.