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Floor Nozzle – Brushroll Not Spinning and the Headlights Flashing

Brushroll Not Spinning & Headlights Flashing

  • Turn the vacuum off
  • Pushing the “Access Brush Roll” Slider buttons to take the garage door off and click back in to place

  • Make sure that both sides are pushed in firmly so that you hear a click

That's Worked

That’s Great!!

If brush rolls are not spinning and the headlight is flashing, please make sure that the garage door is connected correctly.

Helpful Advice

With the dust cup removed, remove and rinse the foam and felt filters every 3 months.  Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed.

Be sure to wash the filters in warm water only and allow to air dry for 24 hours.

Still Not Resolved

If you are still having concerns, please feel free to contact our Customer Service Team on 0800 093 0875 and they will be happy to assist you further.

When you call, advise them that you have completed the troubleshooting guide, and provide them with the following information;

  • Fault Code:  FN07
  • Model Number
  • Date you purchased the product
  • Place of purchase
  • Guarantee Reference Number or Order Number (if purchased direct from Shark)
  • Date Code (4 digit code that can be found on a sticker on the back of the main body of the vacuum)
  • Serial Number – If Applicable (This can be found on the sticker on the back of the main body of the vacuum)