1. Turn the power off using the power button on the vacuum pod.
2. Unplug the vacuum.
3. Check for clogs in the hose or filter. Clear any clogs and wash filters if necessary.
4. Wait a minimum of 45 minutes for the vacuum to cool, then plug the vacuum in.
5. Turn the power switch on to start the vacuum.
Make sure that the carpet height selector is not on the HARD FLOOR setting. If brush roll indicator light on the floor nozzle turns red, the brush roll has stopped spinning due to a blockage. Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on. Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
Pull up on the dust cup release latch and lift the dust cup off the pod.
With the dust cup removed, remove and rinse the foam and felt filters every 3 months. Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed
First, remove the cord from the cord clip, then press the wand release button located near the top of the canister behind the wand. Gently pull up on the handle to remove the wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear a click.
The cord is 8 meters long.
All of our Shark Clean products have a 12 month warranty.
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years*.
*12 months plus an extended warranty period of 4 years, subject to registration within 28 days of purchase when purchased from a retailer.
Our Steam Mops are covered by a 12 month guarantee, extendable to a total warranty period of 2 years (subject to registration).