We know life is busy, so our delivery service is designed to fit around you. Get Free Next Day Delivery every day, including weekends – plus, flexible options to make receiving your order easy and convenient.

Here’s how it works:

• Order before 8pm (including weekends) to qualify for Free Next Day Delivery
• We'll keep you updated - just enter a phone number or email address at checkout to receive order updates and tracking
• You'll get a 1-hour delivery time slot, so you won't have to wait around
• Occasionally, Next Day Delivery is not available on all products, please check the product page for more information.

We're sure you'll love your new Shark - enjoy a free guarantee of up to 5 years* for total peace of mind.

Here’s how it works

• When you buy directly from Shark, your warranty is automatically registered, so there's nothing for you to do.
• If you purchase from another retailer, you'll need to register your product within 28 days of purchase.
• Need help with your product? Visit our Customer Support section

Any purchases made between 30/10/2023 and 24/12/2023 can be returned until 31/01/2024. For purchases made from 25/12/2023 onwards, our standard returns policy will apply.

How to return a main unit:

• Click on ‘My Account’, view your orders, click ‘Return’ on the relevant order and follow the on-screen instructions
• You will be sent an email with a link to download your free-of-charge return label – box up your return, attach your label and take it to a DPD pick-up shop

Klarna brings you new ways to pay at checkout.

Here’s how it works:

• Add products to your cart and select "Klarna" when you checkout
• Enter a few personal details and you'll know instantly if you're approved
• Klarna will send you an email confirmation and reminders when it's time to pay and you can manage your orders and payments in the Klarna app