Yes, this model comes with a foam and felt filter kit and we recommend that you rinse them every month.
Unlike conventional vacuums that use one brush bar, Duo Clean gives you 2 brush rolls working in unison to remove 3 different types of dirt from your floors and carpets: Large, small and stuck on particles. That’s Triple Particle Cleaning using Duo Clean technology and no other vacuum can give you that.
The Soft, velvet like Brushroll comes in direct contact with all hard floors, removing stuck-on dirt, fine dust and large objects whilst restoring your floors natural Lustre. On Carpets, the second bristle bar works alongside the first brush roll, cleaning deep into the pile and carpet fibres to remove embedded hair and fine dirt. With Duo Clean there’s nowhere for dirt to hide and no more ‘snow ploughing’ and spreading mess, just brilliant cleaning performance in a single pass.
Solid Green: The brush rolls are on and working as they should.
Solid Red: There is a jam in the brush roll area. Turn your vacuum off and remove the blockage.
No Light: The brush rolls are off because the vacuum is off.
The hose extension is 0.8m long and can be stretched up to 1.5m
1. Turn the power off using the power button on the vacuum pod.
2. Unplug the vacuum.
3. Check for clogs in the hose or filter. Clear any clogs and wash filters if necessary.
4. Wait a minimum of 45 minutes for the vacuum to cool, then plug the vacuum in.
5. Turn the power switch on to start the vacuum.
Make sure that the carpet height selector is not on the HARD FLOOR setting. If brush roll indicator light on the floor nozzle turns red, the brush roll has stopped spinning due to a blockage. Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on. Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
Pull up on the dust cup release latch and lift the dust cup off the pod.
With the dust cup removed, remove and rinse the foam and felt filters every 3 months. Let air dry completely before replacing. Hand wash only. Tap loose dirt off filters between washes as needed
First, remove the cord from the cord clip, then press the wand release button located near the top of the canister behind the wand. Gently pull up on the handle to remove the wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear a click.
The cord is 8 meters long.
All of our Shark Clean products have a 12 month warranty.
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years*.
*12 months plus an extended warranty period of 4 years, subject to registration within 28 days of purchase when purchased from a retailer.
Our Steam Mops are covered by a 12 month guarantee, extendable to a total warranty period of 2 years (subject to registration).